Cancelling Subscription

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This topic contains 1 reply, has 1 voice, and was last updated by Profile photo of gothiccharms gothiccharms 2 weeks, 3 days ago.

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  • #369796
    Profile photo of gothiccharms
    gothiccharms
    Participant

    I downloaded and installed the cart on the monthly charge. How does one cancel this? I’ve logged into my account and there’s no clear way presented. I went to my past ordered and asked to return the product but haven’t heard anything back. I am not using this cart and need this cancelled ASAP.

  • #369798
    Profile photo of gothiccharms
    gothiccharms
    Participant

    You know, this is really sad. I’ve used my cre carts for years now. How do you plan on staying relevant and making your product WANTED when you can’t take care of your clients? No email responses, no phone, no support. WHY would anyone want your product when all you seem to care about it improving the cart without improving customer relations? Might as well give up and throw in the towel folks. Having to resort to my bank intervening to stop these payments coming out when I’ve asked you to cancel is poor business practice.

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