"We found Loaded Payments' bundled solution was not only a breeze to set up, but also an excellent value!" Mike Redding, Seattle, WA
What is the Loaded Payments Secure Payment Gateway?
Provided in partnership with PayLeap, the Loaded Payments Secure Payment Gateway includes
everything you need to accept credit cards online through your website, virtual terminal
and over the phone.
How Is this different From Loaded Commerce?
The Loaded Payments Secure Payment Gateway provides you with everything you need to accept
credit cards online, while Loaded Commerce provides your storefront software, checkout
functionality, etc you need to take orders from your customers.
Is Loaded Payments PCI Compliant?
Yes, Loaded Payments is level 1 certified PCI compliant.
What types of merchants do you NOT accept?
Adult Internet, Internet Gambling, Escort Services, Airlines, Illegal Activities
of any kind, Collection Agencies (if written off Debt)
What credit card types may I accept?
Our gateway supports all major North American card networks. Visa, MasterCard, Discover,
American Express, JCB, Wright Express, Carte Blanche & Diner's Club.
Will I need additional equipment?
If you are an internet, mail order, or telephone order merchant then the answer
is "no". Our gateway converts any PC into a real time Virtual Terminal. If you will
be accepting face-to-face transactions, there may be the costs associated with purchasing
a card swiper and a pin pad, if debit processing is desired. Please mention this
to our representatives during the application process.
What type of bank account do I need?
You will need a business checking account. Your bank must allow this account to
be credited and debited via ACH methods.
What happens after my application is approved?
After we approve your application, we will send you an email that confirms your
approval and contains your user name and password. You will also receive a welcome
kit via U.S. Mail with information pertinent to your account and customer service
information.
How will I get paid for credit card transactions?
Your designated checking account will be credited for MasterCard/Visa transactions
within two business days of batch submission. All American Express transactions
will be deposited by American Express.
Who will review the information on my application?
Our merchant underwriting and activation group will review your application. The
information you provide is kept completely confidential.
Who do I contact if I am having problems with the application?
If you are having difficulty with any of the requested application data or are experiencing
technical problems while completing the application, please call 877-472-9532. Customer
service representatives are available to assist you Monday through Friday, between
the hours of 9 am and 6 pm EDT.
How long will it take me to complete the online application?
We've designed our short online application with your busy schedule in mind. But
before you begin, you will need to gather necessary information. Provided you have
all of the information on hand, you can complete the application in about 15 minutes.
