Loaded Commerce stands behind its product with support and patch update access for all 6.3/6.4 and 6.5 purchases as long as your hosting environment meets the minimum requirements. 6.5 is not a patch or free upgrade from 6.4 and requires an upgrade purchase.
Live Chat Service hours for cart support are M-F 9:00 am - 6:00 pm Eastern Time. All Chats in English Only.
When live chat is closed, please email email@example.com with your order number. We do not support local installs, Window server installations or other languages.